Terms of Service

Effective Date: [Insert Date]
Last Updated: [Insert Date]

Welcome to Scally Growth Partners ("Scally", "we", "our", or "us").

These Terms of Service ("Terms") govern your access to and use of growscally.com, our website, and any services, software, consulting, implementation, or digital solutions we provide.

By accessing our website or engaging our services, you agree to these Terms. If you do not agree, please do not use our website or services.

1. About Scally

Scally Growth Partners is a business operations consultancy that designs and implements operational systems, business operating environments, CRM solutions, automation, reporting, and related consulting services for founder-led businesses.

2. Eligibility

You may use our website and services only if you:

are at least 18 years of age;

have the legal authority to enter into binding agreements; and

use our services in compliance with applicable laws.

If you engage Scally on behalf of a company, you confirm that you have authority to act on its behalf.

3. Our Services

Our services may include:

Business Operating System implementation

CRM implementation

Business process automation

Website development

Workflow design

Reporting systems

Strategic advisory

Operational consulting

Ongoing optimisation and support

The exact scope of services will be defined in a proposal, Statement of Work (SOW), Master Services Agreement (MSA), Subscription Agreement, or other written agreement.

4. Website Use

You agree to use our website only for lawful purposes.

You must not:

attempt to gain unauthorised access to our systems;

interfere with website functionality;

upload malicious software or code;

use the website to transmit unlawful or harmful material;

copy or reproduce website content without permission; or

use our website in any way that violates applicable laws.

We reserve the right to restrict or terminate access where misuse occurs.

5. Intellectual Property

Unless otherwise agreed in writing, all intellectual property relating to Scally remains our property.

This includes, but is not limited to:

Scally Business OS™

Scally Growth Accelerator™

Growth Partner™

methodologies

documentation

templates

frameworks

software

workflows

branding

logos

website content

graphics

training materials

You may not reproduce, distribute, modify, or commercially exploit our intellectual property without prior written consent.

6. Client Content

You retain ownership of all information, documents, branding, and materials you provide to us.

You grant Scally permission to use such materials solely for delivering the agreed services.

You confirm that you have the necessary rights to provide any materials supplied to us.

7. Fees and Payment

Fees will be agreed in writing before work begins.

Unless otherwise stated:

invoices are payable within the agreed payment period;

recurring subscriptions renew automatically until cancelled in accordance with the applicable agreement;

implementation fees are non-refundable once work has commenced; and

overdue invoices may result in suspension of services.

8. Third-Party Platforms

Our services may integrate with third-party software providers including CRM platforms, payment providers, communication tools, cloud services, analytics platforms, and scheduling systems.

While we carefully select technology partners, Scally is not responsible for:

third-party outages;

service interruptions;

software updates made by third parties;

changes to pricing or functionality; or

third-party security incidents outside our control.

Your use of third-party services remains subject to their own terms and policies.

9. Confidentiality

Both parties agree to keep confidential information private.

Confidential information includes business information, financial information, technical information, customer information, and any information identified as confidential.

These obligations continue after the conclusion of our engagement unless disclosure is required by law.

10. Data Protection

We process personal information in accordance with our Privacy Policy and applicable data protection legislation, including the UK GDPR and the EU General Data Protection Regulation (GDPR), where applicable.

Where Scally processes personal data on behalf of clients, a separate Data Processing Agreement may apply.

11. Artificial Intelligence

Scally may use artificial intelligence and automation technologies to support service delivery.

AI is used to improve efficiency, documentation, reporting, and operational processes.

Unless expressly agreed in writing, client information is not used to train proprietary AI models.

Clients remain responsible for reviewing AI-generated outputs before making business, legal, financial, or regulatory decisions.

12. Service Availability

We aim to provide reliable services but cannot guarantee uninterrupted availability.

Maintenance, software updates, third-party outages, and events beyond our reasonable control may occasionally affect service delivery.

13. Limitation of Liability

To the maximum extent permitted by law, Scally shall not be liable for indirect, incidental, consequential, or special losses, including loss of profits, business interruption, loss of goodwill, or loss of data.

Our total liability arising from any claim relating to our services shall not exceed the total fees paid to Scally during the twelve months immediately preceding the event giving rise to the claim.

Nothing in these Terms excludes liability that cannot legally be excluded.

14. Indemnity

You agree to indemnify Scally against claims arising from:

your misuse of our website or services;

your breach of these Terms;

your infringement of third-party rights; or

unlawful use of our services.

15. Termination

Either party may terminate an engagement in accordance with the applicable agreement.

Scally may suspend or terminate services where:

payment obligations are not met;

these Terms are materially breached;

unlawful activity is suspected; or

continued service presents a legal or security risk.

Termination does not affect obligations that arose before termination.

16. Force Majeure

Neither party shall be liable for delays or failure to perform caused by circumstances beyond reasonable control, including natural disasters, cyber incidents, government actions, labour disputes, internet failures, or other force majeure events.

17. Governing Law

These Terms shall be governed by the laws specified in the applicable agreement or, where none exists, the laws of the jurisdiction in which Scally conducts its business.

18. Changes to These Terms

We may update these Terms from time to time.

The latest version will always be published on growscally.com with the revised effective date.

Continued use of our website or services constitutes acceptance of the updated Terms.

19. Contact

If you have any questions regarding these Terms, please contact us.

Scally Growth Partners

Website: growscally.com

Email: [email protected]